Terms and Conditions at Dissertation Editors
Our Defined Protocols
At Dissertation Editors, our UK expert Dissertation Editors offer professional academic editing and proofreading services to help you achieve academic excellence. With urgent assistance, 24/7 support, and free revisions, we ensure perfect dissertations, strong research support, and quality assurance tailored to meet your research objectives through our reliable editing services and expert academic editing help.
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Use Of Services And Confidentiality Policy
- Our editing and proofreading services are offered by qualified experts to enhance your academic drafts.
- Dissertation Editors is not responsible for any misuse of work after delivery, nor do we guarantee improved grades based on its submission.
- It is the sole responsibility of the client to confirm that there are no legal restrictions or violations of university guidelines before using our services.
- By choosing our assistance, clients acknowledge that the decision to proceed lies with them, and Dissertation Editors, including all representatives and employees, are not accountable for that decision.
- We do not collect age-related information. If a minor uses our services, it is their duty to get approval from a parent or guardian before interacting with our team or sharing any personal data.
- In cases where guardians believe a minor has submitted private information without consent, they are encouraged to contact us.
- Sharing inaccurate information or false details is viewed as a serious violation of the agreement and may result in the discontinuation of services.
Order Guidelines
1. Contact Information Is Crucial
Clients must submit accurate email addresses and phone numbers when placing an order. These details are vital in case we need to get in touch for clarification. If we’re unable to reach you, delays may occur, and the company won’t be responsible for late submissions resulting from communication gaps.
2. Processing Begins After Payment Confirmation
We only begin working on an order once the payment has been successfully processed. Also, for privacy and confidentiality, we do not disclose any client information to our editors.
3. No Discounts Post-Confirmation
Please ensure you fill out your order form carefully. Once the payment is finalized, discounts cannot be applied retroactively. If you fail to use a valid discount code, we won’t be able to compensate or adjust the amount afterward.
4. Follow Your Instructions
Orders are completed based solely on the instructions provided at the time of submission. If anything is left out, the responsibility lies with the client. Revisions are not applicable for missing instructions; they only apply if we deviate from what was initially submitted. Any new or altered instructions post-submission may result in additional charges.
5. Source Guidelines Should Be Predefined
Our professional editors rely on trusted materials such as books, journals, articles, and interviews. If you have specific source requirements or limitations, these must be mentioned during the initial order placement. Any changes or new specifications later will be treated as additional instructions, which may include extra costs.
6. Specify the Right Academic Level
To ensure precise editing and proofreading, clients must state the correct academic level when placing the order. If the academic level is incorrect and leads to inconsistencies, it becomes the client’s duty to notify us promptly. Corrections are only possible before completion; major revisions of completed work may incur additional fees.
7. Use the Messaging System Actively
We encourage constant communication through our internal messaging system. Our editors or support team may ask for clarifications. If a client ignores or delays responses, any resulting late delivery becomes their responsibility. We suggest checking messages regularly during the editing process.
8. Incomplete or Incorrect Order Details May Lead to Delays
We take care to ensure the order process is accurate and smooth. However, if an order is submitted with incomplete descriptions, short timelines, or inconsistent revision requests, this could result in extra charges. In such situations, we’ll always inform you first before proceeding with any updates or billing adjustments.
9. Track Your Order Through Status Updates
- Awaiting Payment – Awaiting confirmation to begin.
- Order Started – Work has officially begun.
- Work in Progress – The editor is actively working on it.
- Completed – Final version is uploaded for client review.
- Returned for Revision – Being updated as per the client’s original instructions.
- Hold – Temporarily paused; contact us for details.
- Cancelled – Order has been terminated.
10. Requesting Drafts
If your order is not under an urgent timeline (3–48 hours), you may request a draft delivery to track progress or suggest changes midway.
Delivery and Verification Process
- At Dissertation Editors, we strive for optimum client satisfaction by delivering all documents on time.
- Once files are delivered, it becomes the client’s responsibility to:
- Provide the correct email address.
- Maintain a stable internet connection.
- Ensure spam filters do not block emails.
- We are not liable for any downloading failure due to client-end issues.
- No refunds will be granted for problems caused by incorrect details or failure to access delivered files.
Our support team remains available to assist with any technical difficulties.
Verification Process
- To ensure fraud prevention, our platform follows a strict verification process before finalizing any order.
- As a fully online service, we do not issue hand-written signatures on receipts.
- For verification purposes, clients may be asked to provide:
- A billing statement.
- A copy of their credit card (with all but the last four digits hidden).
- A billing statement.
- Providing accurate billing information is necessary to avoid delays.
- If billing details are incorrect or payment is declined:
- The order will be put on hold.
- Order processing resumes only after full payment confirmation.
Cancellation Policy
- Dissertation Editors holds the right to cancel any order if there’s a lack of communication or cooperation from the client.
- Orders may also be cancelled if there is suspicion of fraud or any activity that raises concern.
- In such cases, no refunds will be provided.
- Clients may request a company investigation if they feel the cancellation was unfair; the company will then review the situation and make a final decision.
Revision Policy
- We offer a revision policy focused on client satisfaction.
- Clients can request free revisions within a 14-day revision period from the time the order is delivered.
- Multiple revisions are allowed during this period without extra charges.
- After the 14-day window, revisions can still be requested, but they may require additional payments.
Originality Assurance
- All work goes through strict quality assurance and plagiarism checks as part of our originality assurance process.
- We use Turnitin to ensure every file is plagiarism-free.
- Clients have the right to request a plagiarism report with the final document at no additional cost.
- Turnitin reports will not be provided for revisions.
Services and Its Use
- Dissertation Editors offers expert editing and proofreading services to help clients enhance the quality of their academic drafts.
- The responsibility of the client lies in confirming that there are no legal restrictions from their university in using our services.
- We do not promise improved grades or academic outcomes after submitting the edited content to any institution.
- Choosing to use our platform means the client makes this decision independently. Dissertation Editors, including its staff and representatives, have no involvement in that choice.
- We do not ask for the age of our users. If a minor reaches out, it is their obligation to get permission from a parent or guardian before sharing any personal data.
- If a parent or guardian believes their minor has shared information without consent, they should contact us immediately.
- Sharing inaccurate or false information intentionally during the order process is considered a violation of the agreement.
Guaranteed Satisfaction
- We work carefully to follow the specific guidelines provided by the client to ensure the best results and on-time delivery.
- Dissertation Editors stands by the quality of our services. However, we do not guarantee zero plagiarism in orders placed solely for editing, proofreading, or formatting, as we are not responsible for original content we did not write.
- Clients have the right to cancel an order at any stage before completion, but charges may apply depending on the progress.
- To request a refund, clients must send a written request through messages or emails.
- We offer partial refunds if the client is dissatisfied with the quality of work, but we reserve the right to investigate and either approve or reject the refund based on the findings.
- In the case of false claims, the company maintains full authority to decline the refund.
- Refund requests must be made within 72 hours of receiving the final delivery. We will not accept any refund requests submitted after this period.
- Once a refund request is filed, the client forfeits the right to use any part of the delivered material. If found using the content afterward, legal action may be taken.
Promotional Materials
- We may contact clients with updates about new services, offers, or discounts as part of our marketing messages strategy.
- If a client does not wish to receive promotional materials, they can easily contact us and request to opt out.
Amendments
- Dissertation Editors holds the right to modify, update, or change any part of these terms and conditions at any time.
- By continuing to use our website or services, clients agree to be bound by the current and future terms and conditions.